Frequently
Asked Questions

Does Urban Walls Offer Complimentary Consultation and Site Visits?
Yes, we provide complimentary quotations with no charges. To ensure accuracy and assist in the decision-making process, we also offer free site visits to assess your space, discuss your preferences, and recommend the best finishes for your needs.
How Can I Contact Urban Walls Singapore for a Quotation?

You can reach us through:

Website: Fill out the lead form on our site. WhatsApp: Message us at +65 9373 3613. Email: Send inquiries to contact@urbanwalls.com.sg.

For a complimentary initial quotation, please include if possible:
- Type of Housing (e.g., HDB, Condo, Landed Property)
- Date of Key Collection
- Ceiling Height
- Floor Plan
- Budget Inspiration or Photo References

Stay updated on giveaways and promotions: Instagram: @urbanwallsg TikTok: @urbanwallsg

Also check our google reviews from our happy customers at:https://g.page/r/CQdAxFWPy5lREBM/review

Does Urban Walls Singapore Have a Showroom?
Yes, we have a dedicated showroom at 3791 JALAN BUKIT MERAH, #06-09, E-CENTRE @ REDHILL, SINGAPORE 159471 where you will be able to feel and get a sense of the wall's look-feel and texture. Kindly reach out to us at +65 9373 3613 or contact@urbanwalls.com.sg
Alternatively, we partner with many brands across Asia and Europe - our dedicated project managers can also guide you through every step and can accompany you to our partners’ showrooms to assist with color selection and decision-making.
Does Urban Walls Singapore Work with Direct Clients and Interior Designers?

Absolutely! We collaborate with both direct clients and interior designers: For Direct Clients: We offer personalized services to bring your vision to life, whether you’re a homeowner or business owner. Feel free to include your interior designer in discussions for seamless communication.

For Interior Designers: We work closely with you to execute your creative vision, offering high-quality limewash, Venetian plaster, and textured finishes to enhance your projects. Product-Specific Questions

What services does Urban Walls Singapore Offer?

We specialize in limewash, Venetian plaster, textured paint, and textured plaster.

Services include:
- Complimentary consultation and site visits Expert
surface preparation (cleaning, repairs, priming)
- Professional application
- Color selection assistance
- Post-service care and maintenance tips

For Interior Design and Construction Needs:
- Alternatively, our sister company, 30thirtytwo.sg, is an award-winning interior design and construction firm. With a blend of passion and expertise, we bring your vision to life—whether for residential or commercial spaces.

What Is the Process After I Contact Urban Walls?

- Consultation: Discuss requirements and preferences.
- Site Visit: Assess surfaces and provide a quotation.
- Color Selection: Help with choosing the perfect finish, including showroom visits if needed.
- Application: We handle all preparation and finishing.
- Aftercare: Provide maintenance tips and follow-up support if needed.

What Areas Do You Serve?

We serve all of Singapore for residential, commercial, and heritage projects.

How Do I Measure My Wall?
Measure the length and height of your wall and multiply the two to calculate the area. For accurate quotations, share this information together you’re your floor plan with us.
How Do I Choose a Colour?
Colours can appear different due to lighting, technique, and surrounding colors. We recommend: Viewing hand-painted samples or visiting showrooms. Searching Instagram for photos of the shade using hashtags. Consulting our team for personalized advice.
Do I Require Sealant Before Limewash Application?
A sealant may be necessary on surfaces painted with oil-based paint, lacquer, or patched with plaster to ensure proper adhesion and to prevent discoloration.
We recommend scheduling a complimentary site visit with our project manager to assess your walls before advising on whether a sealant is required.
What Is Limewash?
Limewash is a natural, eco-friendly paint made from slaked lime and mineral pigments. It penetrates surfaces to create a breathable finish, helping regulate moisture and prevent mold. Renowned for its soft, matte texture and natural patina, limewash offers a timeless aesthetic and is available in a variety of earthy tones.
What Is Textured Paint?
Textured paint is a versatile decorative finish that adds depth and dimension to walls. It can mimic natural materials like stone or plaster, making it ideal for both modern and rustic designs.
What Is Venetian Plaster?
Venetian plaster is a luxurious finish made from slaked lime and marble dust. Its smooth, polished surface mimics marble and is perfect for elegant interiors. It’s durable, mold-resistant, and available in matte to high-gloss finishes.
What Is Textured Plaster?
Textured plaster creates tactile, visually engaging surfaces. It’s perfect for achieving bespoke designs, from modern industrial looks to rustic finishes. Its durability and ability to interact with light make it ideal for both residential and commercial spaces.
Where Can I Use Limewash or Textured Paint?
These finishes are suitable for most indoor surfaces, including cement, brick, wood, and plasterboard. However, avoid wet areas like bathrooms or kitchens unless a protective sealant is used. Service-Related Questions
How Do I Choose a Colour?

Choosing the perfect colour for your walls can be challenging, but here’s how we can help: View Samples: We provide hand-painted samples for a more accurate representation of how the colour will look in your space.

Showroom Visits: We can accompany you to our partners’ showrooms to explore options in person. Online Inspiration: Search Instagram hashtags of specific colors to see how they look in real spaces. Keep in mind lighting and surroundings can affect the appearance. Expert Guidance: Our team is here to help you select a color that aligns with your design vision and space requirements.

Can I Customise Limewash or Textured Paint Colours?
Yes, limewash and textured paint colors can often be customized to suit your preferences. We work with our brand partners to help achieve the closest match to your desired colour. Keep in mind that due to natural pigmentation in limewash, slight variations may occur, adding to its unique charm.
Will the Colour Look the Same as on a Computer or Phone Screen?

Not necessarily. Colours viewed on screens may differ from the actual paint due to:

Lighting: Natural and artificial lighting in your space. Surface Texture: Limewash and textured paints interact uniquely with surfaces.

Surrounding Colours: Nearby wall and furniture colors can influence perception.

For accuracy, we recommend using physical samples and viewing them in your space under various lighting conditions.

How Does Limewash Age Over Time?
Limewash develops a natural patina as it ages, creating soft variations in tone that enhance its character. This timeless quality makes it a popular choice for creating a lived-in, organic aesthetic.
Will Lime Paint Cover Uneven Surfaces?
Lime paint enhances natural textures and variations but does not fill cracks or holes. Its matte finish beautifully highlights uneven surfaces for a unique look.
Can Lime Paint Be Used in Storerooms or Bomb Shelters?
Yes, lime paint can be applied in these spaces if the surfaces are clean and stable. Its breathable properties regulate moisture, but proper ventilation is recommended.
Can Lime Paint Be Used on Floors?
No, lime paint is not suitable for floors as it lacks the hardness to withstand wear or moisture.
Can Lime Paint Be Used in Bathrooms or Kitchens?
Lime paint is unsuitable for permanently damp areas like showers but can be used around sinks or cooking areas with a protective topcoat.
Can Lime Paint Be Used on Furniture?
Yes, lime paint can be applied to porous furniture surfaces like wood for a soft, textured finish. Proper preparation and sealing are recommended for durability.
How Long Does Limewash, Textured Paint, or Venetian Plaster Take to Apply and Dry?

Limewash: Dries in 2–4 hours, fully cures in 7–10 days.
Venetian Plaster: May require 1–2 days per layer for drying and polishing.
Textured Paint/Plaster: Typically dries within 2–6 hours.

How Long Does Limewash, Textured Paint, or Venetian Plaster Take to Apply and Dry?

Limewash: Dries in 2–4 hours, fully cures in 7–10 days.
Venetian Plaster: May require 1–2 days per layer for drying and polishing.
Textured Paint/Plaster: Typically dries within 2–6 hours.

What Are the Costs Associated With Your Services?

Costs depend on the size and complexity of the project. Contact us with your details for a complimentary quotation.

You can also refer to our social media channels on Instagram @urbanwallsg or TikTok.com/@urbanwallsg for the latest promotional rates or our pricelist at urbanwalls.com.sg/pricelist

What Are your Payment terms?

Our payment terms are designed to ensure a clear and smooth process for every project:

1. Confirmation of Project – 50% Deposit

- A 50% deposit is required to confirm the project.
- If a sealant is necessary, there is a fixed cost of $350 for HDB/Condo projects.
- Please inform us of the installation date for your carpentry, as the first limewash session must be completed before the carpentry installation.

2. Initiation of Project – 40% Deposit

- A 40% deposit is required for this stage.
- Typically, 1–2 coats of limewash are applied, depending on the wall condition and how well it absorbs the paint.
- This session must take place before the final cleaning of the house to ensure the walls are ready.

3. Final Handover – 10% Payment

- The remaining 10% payment is made for the final touch-up session.
- This session is completed after furniture has been moved in to ensure all finishes are perfect.
- It should be the last service performed in the space to avoid damage to the newly completed walls.

With Urban Walls Singapore, your dream space is just a brushstroke away.

Contact us today to discover how we can
bring your vision to life

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